Privacy Policy

We respect your privacy. Therefore we carefully tailored this document that describes how we handle your data, privacy, and security.

This privacy policy (‘the Privacy Policy’) applies to pvdeploy (‘pvdeploy’, ‘we’, ‘us’ or ‘our’), and details how we collect, manage and use Personal Information, including but not limited to Personal Information collected on our connection to the financial softwares, Web Site, mobile applications, via email, cloud-based services, or controlled widgets embedded in communication platforms with a link to this Privacy Policy (“Websites”). By “Personal Information” we mean information that is associated with a specific person and can be used to reasonably identify that person. Personal information does not include information that has been made anonymous, and cannot reasonably identify a specific person. It covers how we collect, use, and share that Personal Information as of the date that this Privacy Policy is posted.

pvdeploy is committed to respecting the privacy of your Personal Information. We appreciate that individuals are concerned about the security of their Personal Information and we are committed to protecting any Personal Information in our custody or control.

We are the data controller in respect of the Personal Information that you give to us and which we hold about you. This Privacy Policy applies when you sign up for, access, or use our services, features, technologies or functions offered on our website and in relation to Personal Information we may otherwise collect during the course of our business as set out in this Privacy Policy.

If we propose to provide the pvdeploy Services to you, it is a condition of you being assessed for that purpose that you provide us with the Personal Information that we request from you which it is necessary for us to have for the purpose of providing the pvdeploy Services to you, administering the agreement and for the other purposes described below. If you fail to provide us with the Personal Information we request from you, we will not be able to proceed with the checks that we need to perform to provide the pvdeploy Services (as set out in this Privacy Policy) and, consequently, we will not be able to provide those services to you.

pvdeploy’s third party suppliers and commercial partners (together, ‘our Partners’) are independent of pvdeploy and may have privacy policies which differ from ours. Our Partners are responsible for their own privacy policies and privacy practices. Please contact our Partners directly for further information on their privacy policies.

pvdeploy may amend the Privacy Policy at any time. The updated version will be available by following the ‘Privacy’ link on the Website. The revised version will be effective from the time we post it on the Website From time to time pvdeploy may highlight major changes to the Privacy Policy on its homepage, but we recommend you check the Privacy Policy regularly for changes.

Collecting Personal Information

pvdeploy strives to be fair and open about the way we collect information about you and what we intend to do with the information.

We receive and store certain types of information from you when we connect to your financial software or when you interact with our website to deliver the products you request from us, and help improve your overall online experience.

If you open a pvdeploy account with us or use pvdeploy Services, we may collect the following types of information:

Contact information, such as your name, address, phone number, email and other similar information.
Financial information, such as credit or debit card numbers that you link to your pvdeploy account or give us when you use pvdeploy Services.
Detailed Personal Information such as your date of birth, driver’s licence number, or other identification information or documents.

We may also obtain information about you from third parties including our Partners and publicly or commercially available sources for the purposes of complying with legal obligations which apply to us.

You may choose to provide us with access to certain Personal Information stored by third parties such as social media sites (e.g., Facebook and Twitter). The information we may receive varies by site and is controlled by that site. By associating an account managed by a third party with your pvdeploy account and authorising pvdeploy to have access to this information, you agree that pvdeploy may collect, store and use this information in accordance with this Privacy Policy.

In order to help protect you from fraud and misuse of your Personal Information, we may collect information about your use and interaction with our Websites or pvdeploy Services. For example, we may evaluate your computer, mobile phone or other access device to identify any malicious software or activity.

We may also collect additional information from or about you in other ways, such as through contact with our customer support team, suppliers or service providers (whether via mail, email or through telephone enquiries), your responses to a market survey, and from interactions with pvdeploy’s Partners or as otherwise notified to you at the time.

Using Personal Information

We may use Personal Information we collect about you for a number of purposes including (i) the performance of your contract or in order to process a contract request, (ii) our legitimate business interests, (iii) compliance with a legal obligation, or (iv) where you have provided consent (this will always be presented to you separately and you have a right to withdraw your consent at any time). Unless we tell you otherwise, our processing of your Personal Information will be for our legitimate business interests and this includes:

To provide (or assess whether to provide) pvdeploy Services – The use of your Personal Information in this way is necessary for the performance of the services that you request from us and, initially, to take steps to enter into the agreement for the pvdeploy Services with you;
For customer support – The use of your Personal Information in this way is necessary for the performance of the services that you request from us;
To investigate and prevent potentially prohibited or illegal activities – The use of your Personal Information in this way is necessary for the purposes of our legitimate interests in establishing any risks in providing services to you and to prevent, detect and prosecute fraud and other crimes;
To enforce our rights against you;
To learn more about your level of satisfaction, your expectations of us and our Partners, and how we can meet them (for example, in relation to pvdeploy Services) – The use of your Personal Information in this way is necessary for our legitimate interests in understanding the customer journey and experience so that we can understand your needs and provide a better service to you, and to help us develop and improve our products and services;
To customise, measure, and improve pvdeploy Services and the content, layout, and operation of our Websites – The use of your Personal Information in this way is necessary for our legitimate interests in understanding the customer journey and experience so that we can understand your needs and provide a better service to you, and to help us develop and improve our products and services;
To understand your behaviours and make inferences – The use of your Personal Information in this way is based on your consent and you have the right to object to us processing your Personal Information for this purpose at any time. Please see the section below entitled “Marketing and privacy”.
For other purposes to which you have specifically consented; and
As required or permitted by relevant laws and regulations.

How we share Personal Information with other parties

We may share your Personal Information with:

Our Partners and the suppliers and service providers who help with our business operations. The use of your Personal Information in this way is necessary for the purposes of our legitimate interests in order to operate and protect our business and to comply with legal obligations that apply to us.
Companies that we plan to merge with or be acquired by or who may invest in us – The use of your Personal Information in this way is necessary for the purposes of our legitimate interests to ensure that we or our business remains commercially viable.
Law enforcement, government agencies or officials, or other third parties to detect, investigate and prevent crime.
Other third parties with your express consent or direction to do so.

Location of your Personal Information

The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It will also be processed by staff operating outside the EEA who work for us.

By submitting your Personal Information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Marketing and privacy

If you signed up to receive newsletters or other marketing communications from us, you can opt-out any time by clicking the unsubscribe link at the bottom of the message. You can also log-in to your account to opt-out and update your marketing preferences at any time. The use of your Personal Information to send you tailored marketing and promotion offers based on your behaviours and preferences is profiling. If you would prefer not to receive tailored marketing and promotions, you have the right to object and opt out of marketing communications.

You may also opt out by use of the form on the Contact section of our website which can be found at https://www.pvdeploy.com

Job applicants

Where you have applied for a job with us, we will collect and use your personal data requested to review your application, determine suitability, and take any further necessary steps required to enter into a contract. We will obtain your consent for collection of special categories of data, such as your criminal record check.

Your Rights

Under data protection law you have certain rights including the right of access to your Personal Information.

You have the right to:

be informed about how your Personal Information will be used (at no cost to you),
ask us to restrict processing,
if it is technically feasible, transmit your Personal Information from our systems to a third party’s system in a safe and secure way,
object to our use of your Personal Information where we are using it for the purposes of our legitimate interests as described in this Privacy Policy,
not to be subject to a decision when is it based on automated processing and it produces a legal effect or a similarly significant effect on you and if it does then you have the right to request a human intervention – please contact us using the contact details below for more information about exercising this right,
access your Personal Information at no cost (unless your request is unfounded or unreasonable),
if your Personal Information is inaccurate or incomplete, then you can ask us to have it rectified,
in certain circumstances, you have the right to ask us to delete your Personal Information.

For more information or to exercise your data protection rights, please contact us using the contact details below.

Retention of your Personal Information

We will retain your personal information for as long as is necessary for our legitimate business interests, for legal and compliance reasons, and for reasons explained in this Policy. We will otherwise delete personal information where we no longer have a lawful purpose to do so.

How to find out more

If you have any queries or concerns about the way in which we use your information, or if you want details of the relevant fraud prevention agencies, you can contact us at: [email protected]